Finyx has a broad range of capabilities and can assist with all aspects of IT Transformation; from defining the Strategy and Roadmap, through describing and procuring required solutions, to providing a Project Office and overseeing Service Migrations.


Business Management


Cost Optimisation & Transparency – Experience, toolsets, templates and methodologies relating to cost optimisation and transparency initiatives for both internal and supplier-provided services. We also have extensive experience of Apptio implementation and optimisation.


Performance Management – Development and implementation of an integrated performance management framework aligned to strategic objectives; includes an extensive set of templates and off-the-shelf measures for IT departments. Near-shore, low cost managed service available for on-going operation.


Risks & Controls – Review, development and implementation of control frameworks such as COBIT. Experience of balancing the costs of implementation and operation with effective controls. We have specialist knowledge of industry pressures particularly in Public Sector and Financial Services.

Contract Management & Optimisation – Extensive experience in the management of contracts and supplier agreements. Optimisation methods including benchmarking, deduplication and renegotiation; along with methods that link contracts to product management, cost optimisation and cost transparency.

IT Delivery

Service Management & Tooling – Developing, reviewing and implementing service management tools and processes. We provide tools and templates that clearly link service management disciplines to the target operating model.

Service Transitions & Migrations – Experience of service transitions and migrations resulting from corporate integration and separation, and from workforce and real estate change programmes. We offer a wide-ranging set of tools, templates and methods, including a command and control toolkit to manage migrations.

Obsolescence & Rationalisation – Conducting strategic reviews of infrastructure and application estates including both risk assessments and opportunity analysis. Implementation services focussing on high risk / high value opportunities.

Portfolio, Programme & Project Management – Provision of portfolio, programme and project management services for a range of change initiatives. We offer this in conjunction with our other services and with more traditional projects such as software and hardware implementation.

IT Strategy

Strategy Review & DevelopmentProvision of CIO and board-level advisory services. Development of integrated technical, commercial and operational strategies. Creation of senior briefing materials to communicate and support the strategy. Senior stakeholder engagement and management.

Strategic Planning & Implementation – Review and development of strategic plans; including assumptions, resourcing, and timeframes. Multi-tiered risk analysis to identify potential threats to success. Implementation to support delivery of transformation programmes.

Options Analysis & Business Cases – Analysis, documentation and communication of strategic options. Alignment of business cases with corporate strategy. Providing support through change control and governance processes.

Supply Chain & Workforce Planning – Structured reviews of supply chain and workforce models. Identifying opportunities for improvement; including deduplication, defragmentation and restructuring, followed up with implementation planning and execution.

Operating Model

Operating Model Design & Implementation – Consideration of all elements of operating models from organisation structure and service definitions through to supply chain and detailed role descriptions. Development and implementation of operating models that are clearly aligned with business objectives. Our service is built on best practice and backed by repeatable methodologies and tools.

Process Optimisation – Development and improvement of processes across all layers of technology. Application of delivery methodologies including agile, waterfall and hybrid models. Extensive experience of operational processes covering all ITIL service management disciplines.

Separation & Integration – Merger, acquisition and sale due-diligence and advice. Consideration of all aspects of technology including assets, people, processes and intellectual property. Extensive experience, tools and methods to support segregation, separation and integration.

Service Orientation & Product Management – Reviewing, designing and implementing service oriented delivery models centred around the Product Management role (“the CEO of the service”). We provide an end-to-end framework to integrate elements including service delivery, risk management, TCO management, cost transparency and supply/demand management.

Strategic Sourcing

Requirements & Service Definition – Structured approach to gathering and presenting ICT requirements for use in the creation of supplier contract schedules. The ‘Solution Requirements Framework’ (SRF) accelerates the procurement process and ensures that solution requirements are clearly structured, comprehensive, and single source.

Procurement Execution & Support – Methodologies to assist with, or manage and run, procurement exercises in both Public and Private Sectors. We cover all aspects of procurement including technology, services, performance, HR, legal and finance.

Supplier Performance Management – Extensive knowledge of the mechanics (triggers, weightings, sanctions, rewards etc.) of successfully managing supplier performance. Our methodology helps to establish meaningful SLAs and KPIs in managed service agreements (including SIAM and Tower Models).

Contract Exit & Transition – Negotiation of exit at end of contract term either as part of a dispute, or for convenience. Methodologies for managing step-in, step-down and step-out of contracts so as to minimise the impact to the business and to aid the transition for the client, and incumbent and future suppliers.