Case Studies Management Consulting
Design & Implement Global Operating Model
Global EMEA based full service bank Management Consulting & Project Execution
Developed options for a new Global Operating Model for IT infrastructure
Recommended the target model and built consensus across business aligned CIOs
Designed and specified the model top down
Designed and planned the programme of work to implement the model
Programme Managed the Implementation of the model including the organisational structure, the governance and the processes
Provided individual work-stream Subject Matter Expertise
Design & Implement Global Governance for IT infrastructure
Global EMEA based full service bank Management Consulting & Project Execution
Conducted a gap analysis versus industry best practice
Recommended the target governance model and built consensus
Designed and specified the model including detail terms of reference of each forum and supporting processes
Implemented the Processes that support the model
Refined and optimised the model
Develop Global Data Strategy
Global EMEA based full service bank Management Consulting
Developed global data strategy based on an outline direction given by the client
Evolve the strategy by creating communication materials and responding to feedback to build consensus
Develop the implementation plan
Provided advisory services during implementation
Service Improvement Programme
Investment Banking Division of a US based Bank Management Consulting & Project Execution
Conducted end to end gap analysis
Conducted detailed analysis of service incidents
Structured and managed a programme of work to remediate technology infrastructure
Implemented objective service metrics to track progress
Improved service by 70% after 9 months
Organisational Assessment
Global EMEA based retail bank Management Consulting
Assessed organisation structure of the Applications Development and Service Delivery functions
Recommended areas for improvement which were largely adopted and implemented by the CIO
Team Building and Executive Coaching
Global EMEA based full service bank Management Consulting
Developed a structured approach to team building
Facilitated team building workshops focussed on team objectives
Provided one to one coaching for the management team
Technology Infrastructure Transformation
Global UK based Fund Manager Management Consulting & Project Execution
Developed strategy for technology infrastructure
Produced RFPs for Data Centre hosting, assessed responses and made recommendations
Assisted in negotiations with vendors
Programme Managed transition of data centre hosting services and infrastructure transformation
Provided expertise on desktop virtualisation
Business Continuity Review
Global EMEA based full service bank Management Consulting
Conducted a gap analysis of Business Continuity processes, operating model, organisation and governance
Recommended quick wins and strategic improvements
Provided subject matter expertise during implementation
Infrastructure Solutions Design Life Cycle Process
Global EMEA based full service bank Management Consulting
Designed and implemented a standardised approach to infrastructure solutions design
Implement a Products & Service function
Global EMEA based full service bank Management Consulting & Project Execution
Project Managed the implementation of a new global function to manage infrastructure products & services
Provided subject matter expertise to develop product & service roadmaps, service definitions and pricing strategy