Wealth Management Division of a global EMEA based Bank Project Execution

Finyx were appointed to recover this high profile programme which was failing to deliver

Undertook analysis of previous problems

Re-structured and managed the programme to conclusion

Conducted detailed analysis of both functional and non-functional requirements

Selected and managed vendors to provide core Contact Centre functionality as well as Voice Recording, Workforce Management and Statistical Display

Undertook detailed testing and staff training

Managed the transition to BAU

Global APAC based investment bank Interim Management

Provided interim management of the telecoms function

Managed day to day operations and projects

Improved processes such as demand management, financial control, resource management and project management

Provided 'trusted advice' to the EMEA head of infrastructure

Global EMEA based full service bank Management Consulting & Project Execution

Developed options for a new Global Operating Model for IT infrastructure

Recommended the target model and built consensus across business aligned CIOs

Designed and specified the model top down

Designed and planned the programme of work to implement the model

Programme Managed the Implementation of the model including the organisational structure, the governance and the processes

Provided individual work-stream Subject Matter Expertise

Global EMEA based full service bank Management Consulting & Project Execution

Conducted a gap analysis versus industry best practice

Recommended the target governance model and built consensus

Designed and specified the model including detail terms of reference of each forum and supporting processes

Implemented the Processes that support the model

Refined and optimised the model

Global EMEA based full service bank Management Consulting

Developed global data strategy based on an outline direction given by the client

Evolve the strategy by creating communication materials and responding to feedback to build consensus

Develop the implementation plan

Provided advisory services during implementation

Investment Banking Division of a US based Bank Management Consulting & Project Execution

Conducted end to end gap analysis

Conducted detailed analysis of service incidents

Structured and managed a programme of work to remediate technology infrastructure

Implemented objective service metrics to track progress

Improved service by 70% after 9 months

Global EMEA based retail bank Management Consulting

Assessed organisation structure of the Applications Development and Service Delivery functions

Recommended areas for improvement which were largely adopted and implemented by the CIO

Global EMEA based full service bank Management Consulting

Developed a structured approach to team building

Facilitated team building workshops focussed on team objectives

Provided one to one coaching for the management team

Global EMEA based full service bank Project Execution

Programme Managed a global initiative to consolidate telecoms vendors

Produced RFPs and assessed responses leading to recommendations

Assisted in negotiations with vendors

Implemented changes - exit from previous vendor contracts and transitioned to new ones

Global UK based Fund Manager Management Consulting & Project Execution

Developed strategy for technology infrastructure 

Produced RFPs for Data Centre hosting, assessed responses and made recommendations

Assisted in negotiations with vendors

Programme Managed transition of data centre hosting services and infrastructure transformation

Provided expertise on desktop virtualisation